Tuesday, June 23, 2020

How can you record the knowledge of your organization?


  • Every organization has significant knowledge that makes them gain a lead in the competition, but how is this recorded within your organization? When this knowledge resides with some employees and is not recorded, it is usually known as “tribal knowledge,” and if this can be a strength, it can be at risk of being forgotten when these personals leave the company.

  • So, how can you simply record the knowledge of your organization? Here are some ideas:
    • Some concepts or things are learned during a project. This experience can be captured by creating a report that discusses the successes and failures of a project, which can then be logged in a knowledge database. Such records will help in completing such projects effectively.





  • Taking Advantage of the Recorded Organizational Knowledge
  • When organizational knowledge is recorded, one should take advantage of this resource, particularly when bringing any changes.

    Implementing quality checklists and work instructions can be met with resistance, but if all concerned personnel know how important this documentation is, implementation will be easier.

    Similarly, the training requirements should be implemented as soon as they have been produced. Systems should be upgraded to incorporate the training for the implementation of work instructions and quality checklists. This incorporation will ensure that when a new person is recruited to the team, he/she will be provided with the most up-to-date training to start the job.

    The knowledge database is an exclusive idea in that it is a input mechanism into the design job, so one needs to update the system of design process to make sure that design engineers are able to take advantage from the lessons which have been incorporated into knowledge database to ensure that no one bypasses learning or improvement that has been recognized and recorded. Personnel should learn to utilize this system so that they may gradually progress in their jobs.

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